Privacy Policy
How Smekitlly handles information collected through smekitlly.com.
Last updated: September 2026
Who we are
Smekitlly is a brand of Shenzhen Qiyun Intelligent Technology Co., Ltd., which operates this website at smekitlly.com. References to "we", "us" and "our" mean that company. You can reach us about anything in this policy at [email protected].
What this website collects
This website is a static information site. It does not provide user accounts, it does not contain a contact form, shopping cart or payment page, and it does not set advertising or tracking cookies.
The only personal information we receive as a result of your visit is what you choose to send us: if you email one of the addresses published on this site, we receive your email address and whatever you include in your message, including any photographs or order references you attach.
How we use it
- To answer your question, including confirming whether a product fits your fan.
- To handle a support request, a replacement part enquiry, or a return.
- To keep a record of the correspondence if you later need further help with the same matter.
What we do not do
- We do not sell, rent or trade your personal information.
- We do not send marketing email to addresses that contact us for support.
- We do not use this website to profile you or to serve you targeted advertising.
Service providers
This site is served through Cloudflare's content delivery network, which necessarily processes technical request data such as IP address, browser type and the pages requested in order to deliver the site and protect it from abuse. Email sent to our support address is routed through Cloudflare Email Routing, which processes the messages it carries on our behalf.
How long we keep information
Support correspondence is kept for as long as it is needed to deal with the enquiry and to meet our record-keeping obligations, after which it is deleted.
Your choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it by writing to [email protected]. If you are in a jurisdiction that grants specific rights over your personal information — such as a right to know, to delete, or to opt out of sale or sharing — we will honour those rights for you regardless of where you live.
Children
This site is intended for adults purchasing home improvement products. It is not directed at children and we do not knowingly collect personal information from children.
Changes to this policy
If we change how this site handles personal information, we will update this page and revise the date at the top. Material changes will be described in plain terms rather than applied silently.
Contact
Smekitlly
Shenzhen Qiyun Intelligent Technology Co., Ltd.
Room 3201, Block B, Building 2, Xinghe Global Building, Minzhi Subdistrict, Longhua District, Shenzhen, Guangdong, China
[email protected]